Records may not be inspected at such times and in such manner as to disrupt public business. See Ariz. Att’y Gen. Ops. 180-097, 79-234, 70-1; A.R.S. 39-121-01(D)(1) (“Any person may request to examine or to be furnished copies, printouts, or photographs of any public record during regular office hours.”) The public is entitled to inspect information within a reasonable time after a request is made. Ariz. Att’y Gen. Ops. 180-097, 79-234, 70-1.
Whether time and manner are reasonable must in all cases be a factual determination, depending upon the accessibility of the material. If the information requested is on microfilm and this requires the use of a reader/printer to view it, the time for inspection would depend upon the availability of the necessary equipment. If the requested material has been stored off the premises of the agency, additional time might be necessary to retrieve the document requested. Should this occur, the requesting party should be advised, in writing, of the play and the reason for it. Similarly, if the requested material contains confidential information that must be redacted, the custodian should inform the requesting party that the response will be delayed and the reason for the delay.